Mark is a Certified Franchise Executive (CFE) with more than 20 years of experience in all aspects of franchising in both consumer industries (home services, food and retail) and in business-to-business (flooring; signs and graphics). His extensive franchising background includes franchisee relations, operations, training, company store operations, franchise law, intellectual property, financial management, procurement, technology, and sales and marketing.
He joined FASTSIGNS International in 2009, and now leads the following for Propelled Brands: Franchise Support (including Training, Operations and Supply Chain) and global Franchise Development. Mark’s responsibilities cover overseeing “lead to lights on” support (through Franchise Sales, Real Estate and Development Services teams) and then continue seamlessly into providing ongoing, lifelong franchisee support (through the Training, Operations and Supply Chain teams).
Mark has been a panelist and panel leader for sessions at many International Franchise Association Conventions and at the Franchise Development Leadership Conference, and has spoken at international franchise forums in Middle East, Peru and the United Kingdom.
Since joining the company, the brand has added more than 200 locations domestically and signed international agreements to enter twelve new countries (UAE, Malta, Italy, Greece, Chile, Spain, the Caribbean, and 4 others in the Middle East).
Prior to joining FASTSIGNS, Mark was the Vice-President of Franchise Development for 8 years for multiple franchise-owned brands at CCA Global Partners including ProSource Wholesale Floor Covering.